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All Departments Menu broken after latest update

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Len
    Len
    Participant
    July 14, 2021 at 13:20

    I just updated XStore and all plugins and now “All Departments” Menu (I renamed it to “Categories”) in the Main Header is broken. It’s always Open when page loads and won’t close. It’s blocking part of the screen and also all items on it are invisible until I put mouse cursor over it. I didn’t make any changes other than Update Xstore theme.
    Menu

    #294063 Copied Theme version: 3.2.11 WooCommerce version: 5.5.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 14, 2021 at 17:10

    Hello,

    It’s known issue. Could you, please, provide us with WP Dashboard and FTP access to your site to help you with this?

    Regards

    #294104 Copied
    Avatar: Len
    Len
    Participant
    July 14, 2021 at 20:00

    Hi Olga, unfortunately I can’t provide access as it’s a live web shop with customers… 🙁 Any tips you can provide or perhaps this will be fixed in next release? I disabled menu for now, it’s not a huge deal right now.

    #294122 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 15, 2021 at 09:59

    Hello,

    We have released an updated version. So, update theme and XStore core plugin to latest versions and check check issue after that.

    Regards

    #294171 Copied
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