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Align product on mobile + Change Icon Whatsapp

This topic has 11 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Andrew Mitchell

Fabricehty

Participant

June 4, 2024 at 16:31

Hi 8theme,

I’m contacting you today to request assistance with aligning products on the mobile version of our website, KD Puja Shop.

Currently, the product displays appear misaligned on mobile devices. This misalignment seems to be caused by variations in product text lengths.

Would you be able to provide guidance on how to achieve consistent product alignment across all products on the mobile website?

Thank you for your time and assistance.

Sincerely,

Please, contact administrator
for this information.

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support staff only.

#398114 Copied Theme version: 9.3.8

10 Answers

Tony Rodriguez

Support staff

June 5, 2024 at 06:41

Hello, @Fabricehty,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we have noticed that you are currently utilizing the latest version of the XStore Core plugin. However, it appears that the XStore theme itself has not been updated to the latest version.

We kindly request that you update the XStore theme on your website to ensure optimal performance and compatibility with the Core plugin.

Additionally, once the theme update is complete, please proceed with the following adjustments:
1. Navigate to the page editing section using Elementor.
2. Select the specific widget you wish to edit.
3. Set the title limit to one line.
4. Ensure to save the updates.

We believe that these steps will effectively address your current issue. Should you require any further assistance or have questions, please do not hesitate to contact us.

Thank you for your attention to this matter.

Best regards,
8Theme’s Team

#398179 Copied

Fabricehty

Participant

June 5, 2024 at 07:15

How to update without losing my actual work and modification ?
Because if i update , i will lose all the works done on the theme

#398184 Copied

Fabricehty

Participant

June 5, 2024 at 07:19

Please be more clear ,
on these step that i did not find !!!!!

Additionally, once the theme update is complete, please proceed with the following adjustments:
1. Navigate to the page editing section using Elementor(??? ok)
2. Select the specific widget you wish to edit.(Widget ???)

3. Set the title limit to one line.(Where to find this_))
?????
4. Ensure to save the updates.

#398187 Copied

Fabricehty

Participant

June 5, 2024 at 07:44

whatsapp icon okay ,but please help with the
product align and please give me more clear step

#398191 Copied

Tony Rodriguez

Support staff

June 5, 2024 at 07:49

Hello, @Fabricehty,

Thank you for your response.

1/ We kindly request that you perform a backup of your database and files prior to initiating the theme update. This precaution is essential to ensure data safety and integrity.

For detailed guidance on how to proceed with the update, please refer to our theme documentation available at the following link:(https://www.8theme.com/documentation/xstore/theme-installation/theme-update/).

2/ Once the theme update has been successfully completed, we would appreciate it if you could inform us. This will allow us to perform a thorough check and assist you further in resolving any issues that may arise.

Thank you for your attention to these matters. We look forward to your confirmation.

Best regards,
The 8Theme Team

#398192 Copied

Fabricehty

Participant

June 5, 2024 at 07:54

okay but can you please just help me with the product alignment ??

#398193 Copied

Tony Rodriguez

Support staff

June 5, 2024 at 08:25

Hello, @Fabricehty,

We are pleased to inform you that the issue you reported has been successfully resolved. We have implemented a limit of one title line as part of the solution.

Please clear your mobile browser cache and check again.

For your reference, please review the images provided in the private content area of our website.

Should you require further assistance or have any questions, please feel free to contact us at your convenience.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#398199 Copied

Fabricehty

Participant

June 5, 2024 at 09:56

Thank you very much 😉

hello can you just screenshot where you did it.

#398202 Copied

Tony Rodriguez

Support staff

June 5, 2024 at 11:17

Hello, @Fabricehty,

We would like to inform you that a screenshot has been provided in our previous correspondence, illustrating the private content area.

Additionally, our team has made adjustments to the product carousel widget, setting the line limit to “1”. You can view the changes via the following link:
(https://paste.pics/edit/R3RSY).

We trust this information will be of assistance to you. Should you require further support or have any questions, please feel free to contact us.

Best regards,
The 8Theme Team

#398215 Copied

Andrew Mitchell

Support staff

June 10, 2024 at 11:51

Dear Fabricehty,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#398915 Copied
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Align product on mobile + Change Icon Whatsapp

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