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Ajax Search - by mkoulouras - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

mkoulouras

Participant

March 31, 2020 at 19:42

Hello,

Ajax search does not contain some products even though after hitting “Enter” products appear.
Also “Shop and search results” is activated in product.

Please, contact administrator
for this information.

#232288 Copied Theme version: 6.2.13 WooCommerce version: 4.0.1

7 Answers

John Holden

Support staff

April 1, 2020 at 06:10

Hi,

It’s still working for me https://prnt.sc/rql5aa

Regards,
Hung PD

#232318 Copied

mkoulouras

Participant

April 1, 2020 at 08:34

Hello,

It does not work for specific products.
e.g. If you search for “Quality” there are no results even though there are products with “Quality” in their name like the one that i sent you before.

Thanks.

#232334 Copied

Rose Tyler

Support staff

April 1, 2020 at 14:53

Hello,

Try to disable 3-rd party plugins and then check.
If this doesn’t help, provide temporary FTP access, so we can take a closer look.

Regards

#232361 Copied

mkoulouras

Participant

April 2, 2020 at 13:07

Hello,

Deactivation did’t help. Private FTP info.

Please contact administrator
for this information.

#232434 Copied

Rose Tyler

Support staff

April 2, 2020 at 14:30

Hello,

These products are not default from WooCommerce https://docs.woocommerce.com/document/product-csv-importer-exporter/dummy-data/ , so where do you get them? We do not see the problem with new products, for example, https://beonmove.gr/shop/uncategorized/test-with-long-title/
Have you updated DB after the WC update?
Did you use any plugins for DB optimization?

Regards

#232442 Copied

mkoulouras

Participant

April 2, 2020 at 14:47

Hello,

They are the default dummy products, just changed some attributes manually after importing.
Yes I did the update.
No I do not use any DB optimization.

I will ignore the problem for now as it is fine for new products and I will send u again if the problem persists.

Thanks.

#232444 Copied

Rose Tyler

Support staff

April 2, 2020 at 14:57

Hello,

Let us know if any other assistance is needed.

Regards

#232448 Copied
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