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Topic: Ajax Search doesn’t work if it is set to full page

Sadikul Islam

Participant

April 22, 2022 5:46 pm

Hi, I am facing an issue where the ajax search is not working properly on my website, It works when First 2 type is selected, but 3rd type is not working, it just keep spinning, doesn’t show the results,

Please watch the video attached in the private content area.
Thank you.
Theme version: 8.1.3

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support staff only.

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Rose Tyler

Support staff

April 23, 2022 7:43 am

Hello,

1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#322528 copied to clipboard

Sadikul Islam

Participant

April 24, 2022 4:57 am

I am providing the access in the private content area, hoping you will go and find the issue,

Thank you/

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

April 25, 2022 8:21 am

Hello,

I’ve passed this question to one of our developers. I will let you know once get an answer. Please be patient.

Regards

#322609 copied to clipboard

Sadikul Islam

Participant

April 25, 2022 2:42 pm

Thank you, I will be waiting for your reply.

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Rose Tyler

Support staff

April 25, 2022 3:25 pm

1/ How we found the issue reason -> https://prnt.sc/M9y42BouzdrH
2/ When we deactivated that plugin – search started to work -> https://prnt.sc/pDthVTxTVZTD
3/ We found that this custom code was the main issue -> https://prnt.sc/Pyijd07H1HE0
4/ We improved your code to make it works without errors and also it is minimazed now -> https://prnt.sc/i3VE5mORS71W

You may read articles about wordpress filters/actions to know how to use them correctly
https://developer.wordpress.org/reference/functions/apply_filters/
https://developer.wordpress.org/plugins/hooks/filters/
https://developer.wordpress.org/reference/functions/do_action/
https://developer.wordpress.org/reference/functions/add_action/

Regards

#322645 copied to clipboard

Sadikul Islam

Participant

April 25, 2022 5:50 pm

Thank you very much for solving the issue and for providing a better solution,

Really Appreciable.

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