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Ajax Search – Doesn’t Show Product all the time.

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: indigoross
    indigoross
    Participant
    June 14, 2022 at 10:37

    Hi!

    I hope all is well.

    Have a strange one, when i put in a part number in the search for example:

    TZ263B2070-01

    It shows the product in the ajax dropdown.

    If i click View All results, it then shows “No Products Where Found”

    Do you know what could be causing this?

    Many thanks!

    #325900 Copied Theme version: 8.2 WooCommerce version: 6.51
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2022 at 10:52

    Hello,

    SKU should be unique. If product titles and SKU are the same, the search can not work correctly, because it cause a conflict. There is no ready solution, unfortunately, so disable the search by SKU via Theme Options.

    Regards

    #325903 Copied

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