Ajax product categories doesn't work properly

This topic has 6 replies, 2 voices, and was last updated 3 years, 1 month ago ago by Olga Barlow

  • Avatar: katinova
    skld
    Participant
    January 8, 2021 at 13:37

    Hello! I have problems with an elementor addon from xstore – the ajax product categories.

    They are several problems:
    1. Empty categories show all products and even twice duplicated.
    2. I have only 2 published products on the website but in the section, one product is shown 3 times.
    3. Sometimes the images won’t load.

    https://prntscr.com/wizqq9
    https://prntscr.com/wizqin
    https://prntscr.com/wizqdo
    https://prntscr.com/wizq9h

    I’d be very thankful if you help here!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: katinova
    skld
    Participant
    January 8, 2021 at 15:42

    Plus I just noticed that the translation fails on the buttons. The same buttons are fine translated on the shop page. It fails to translate only in this section.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 9, 2021 at 16:03

    Hello,

    1), 2) Loop option causes the issue if you don’t have enough products in the list (only 3 for exaple) but set more products to show in options (4 for example) https://prnt.sc/wjrcjo So, disable that option if you don’t have enough products in that category.
    3) Don’t see the mentioned issue https://gyazo.com/59428d92af07ed0c420106b845623cd9

    4) Provide us with FTP access to your site to check the issue with the buttons translation for the Ajax tabs.

    Regards

    Avatar: katinova
    skld
    Participant
    January 11, 2021 at 16:03

    Okay thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 12, 2021 at 12:16

    Hello,

    Thank you. I have passed your issue with translation to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2021 at 16:26

    Hello,

    Check the translation now.

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.