Hello team, when i click the next page the ajax is not scrolling to the top of page, which cause confusion to the customers
how can i fix thisSite URL: hidden Theme version: 8.1.6
Hello, @Diollo Store,
First of all, I can see you are using the old version of the theme (8.2.3), so try to update the theme and theme required/recommended plugins, and check back to your site after removing the server, site and browser cache.
You can follow our theme documentation here: https://xstore.helpscoutdocs.com/article/63-theme-update
I can see you have the server cache LightSpeed as well, so please disable it, till you are in the development process.
If you are using the “WooCommerce Infinite Scroll and Pagination” plugin on your site, then please, go to the Infinite Scroll setting and update them according to our documentation
OR try to disable that plugin and use the theme default pagination and check back.
Regards 8Themes Team.
i didn’t install the infinite scroll plugin, do i need it to make this to work, i thought its a native feature
when i click the next page the ajax is not scrolling to the top of page, which cause confusion to the customers. how can i fix this – there is no such option or a ready solution, unfortunately. Please submit your request here – https://www.8theme.com/taskboard/ , so our dev team read it.
Thanks for the request. Check your shop page now.
Improvement will be added in the next theme update too.
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