AJAX loading does not work this is with B2BKingPlugin When trying to activate

This topic has 4 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Mubashir

  • Avatar: Mubashir Seddiqi
    Mubashir
    Participant
    May 26, 2025 at 12:49

    Getting Fatal Error when installing KingB2B Whole Sale Plugin then when trying to activate the Plugin getting error on Admin-Ajax file on the Xstore theme

    Request URL
    https://gwcc2-uk-com.stackstaging.com/wp-admin/admin-ajax.php
    Request Method
    POST
    Status Code
    500 Internal Server Error
    Remote Address
    45.8.227.97:443
    Referrer Policy
    no-referrer-when-downgrade

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 26, 2025 at 13:41

    Hello,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    1/ We kindly ask you to downgrade your PHP version from 8.4.6 to either 8.1 or 8.2 (contact your hosting provider) , as not all plugins are currently compatible with version 8.4.6.

    2/ Please note that we do not guarantee full compatibility of our theme with all third-party plugins, nor can we provide support for such plugins. In some cases, additional customization of either the theme or the plugin may be required to ensure they work together. Unfortunately, it is not feasible for the theme author to ensure compatibility with all existing plugins, and such customization falls outside the scope of our standard support.

    3/ After you downgrade the PHP version, please provide us with the FTP access credentials so we can review the issue and see how we can assist you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
    Try to connect to FTP using FileZilla yourself and provide us with the correct credentials.

    Warm Regards,
    The 8Theme Team

    Avatar: Mubashir Seddiqi
    Mubashir
    Participant
    May 26, 2025 at 14:02

    Hi Support,

    I have tried all above and still getting error.

    PHP version is 8.1

    Please contact administrator
    for this information.
    Avatar: Mubashir Seddiqi
    Mubashir
    Participant
    May 27, 2025 at 00:47

    Thanks for the support! My topic “AJAX loading does not work this is with B2BKingPlugin When trying to activate” has been successfully resolved.

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The issue related to '‘AJAX loading does not work this is with B2BKingPlugin When trying to activate’' has been successfully resolved, and the topic is now closed for further responses

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