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Ajax Issue on product category pages – loading

This topic has 6 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by kmc

kmc

Participant

September 23, 2025 at 04:54

I am having another issue with the ajax function I think.

When I go to 2nd page of one category -> click on any product, after that I click go back to the category page, I will see the product and side loading infinitely.

See attached image.

Please, contact administrator
for this information.

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support staff only.

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5 Answers

Alex Carter

Support staff

September 23, 2025 at 06:48

Hello,

Thank you for reaching out to us.

1/ Please make sure that the Shop page is selected in Woocommerce > Settings > Products.

2/ Please update the theme and plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Then apply patches – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

3/ If this does not help, please provide temporary WP-Admin and FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#455633 Copied

kmc

Participant

September 24, 2025 at 19:00

I tried above but not working.

Actually even I disable ajax for my product category pages, the issue still exist. Please help to check

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

September 25, 2025 at 10:15

Hello, kmc,

The issue is caused by the *WPCode Lite* plugin, specifically by certain snippets that have been added through it.

Best regards,
The 8Theme Team

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kmc

Participant

September 25, 2025 at 15:55

Thanks for this, I found the issue.

#455901 Copied

kmc

Participant

September 25, 2025 at 15:55

Thanks for the support! My topic “Ajax Issue on product category pages – loading” has been successfully resolved.

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Ajax Issue on product category pages – loading

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