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Ajax error - by azelbiz - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: azelbiz
    azelbiz
    Participant
    January 28, 2020 at 10:44

    Hello,
    I have an issue with my portfolio, it is no longer displayed.
    And when I am going in the settings on Essential Grid, an error message is displayed from Ajax.

    I do not know that to do to fix it

    Regards

    #228980 Copied Theme version: Royal WooCommerce version: Version 3.8.1
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2020 at 12:07

    Hello,

    I can tell you nothing without WP Dashboard and FTP access to your site. Provide them in Private content area to check your problem in more detail.

    Regards

    #228993 Copied
    Avatar: azelbiz
    azelbiz
    Participant
    January 28, 2020 at 12:10

    I work on a local server XAMPP

    Can you have access to my site anyway ?

    Regards

    #228994 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2020 at 12:35

    Hello,

    Nope, unfortunately. We’ll be able to proceed only once you move the site to a live server.
    Check the console. Maybe you’ll find any errors there that will guide you about the reason of the problem.

    Regards

    #228997 Copied
    Avatar: azelbiz
    azelbiz
    Participant
    January 29, 2020 at 09:22

    Hello,

    Sorry for the delay, my server crashes so I need to rebuild my site web.

    Thank you for your help.

    Regards

    #229036 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 29, 2020 at 10:25

    Hello,

    Not at all. Feel free to contact us if you need any other help.

    Regards

    #229045 Copied
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