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Ajax add to cart issue on single product page

This topic has 4 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Eva Kemp

  • Avatar: vinniebhushan
    vinniebhushan
    Participant
    September 16, 2016 at 17:04

    Hi,
    I have purchased “Classico – 8theme WordPress” and activated the theme, but when I enable AJAX “Add To Cart” option from single product page, after that when I clicked add to cart button on front-end this goes into a loop. Only loader is showing instead of adding product. Please help me. Here is the screenshot link
    http://screencast.com/t/9AS7Ny548vvF
    http://screencast.com/t/Pn4bHoAu8n .
    Here is the link of my site
    http://uprootedartistry.com/demo/

    Thanks!

    Please, contact administrator
    for this information.
    #139923 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 17, 2016 at 08:26

    Hello,

    There is 500 error on your site:
    http://storage7.static.itmages.com/i/16/0917/h_1474097171_2949366_1437433bc9.png

    This is related to server configuration. You need contact your hosting provider support to check it.

    Regards,
    Eva Kemp.

    #139940 Copied
    Avatar: vinniebhushan
    vinniebhushan
    Participant
    September 17, 2016 at 11:14

    Hi,
    This is not server configuration issue ,it is jquery code issue i have shared the screenshot link.
    Please kindle check it and help me.
    http://screencast.com/t/zxVhpiIzF
    Thanks!

    #139947 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 19, 2016 at 10:30

    Hello,

    Your FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #140014 Copied
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