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Age verification, not disabling how do I turn it off?

This topic has 5 replies, 2 voices, and was last updated 1 weeks, 5 days ago ago by Rose Tyler

Scottpus

Participant

April 16, 2024 at 15:45

Hello
I have tried to disable age verification, but it is not disabling. It still shows on multiple computer systems.

The toggle switch is turned off, but it still shows.

#391892 Copied Theme version: 9.3

4 Answers

Rose Tyler

Support staff

April 16, 2024 at 16:06

Hello, Scottpus,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#391895 Copied

Scottpus

Participant

April 16, 2024 at 16:18

Sent to you

Content is visible for topic creator and
support staff only.

#391897 Copied

Scottpus

Participant

April 16, 2024 at 18:05

I hope you got my message and can help me out

#391907 Copied

Rose Tyler

Support staff

April 17, 2024 at 07:17

Hello, Scottpus,

Fixed. Please clear cache and check now.

Best Regards,
8Theme’s Team

#391936 Copied
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