Age verification, not disabling how do I turn it off?

This topic has 5 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Scottpus
    Scottpus
    Participant
    April 16, 2024 at 15:45

    Hello
    I have tried to disable age verification, but it is not disabling. It still shows on multiple computer systems.

    The toggle switch is turned off, but it still shows.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2024 at 16:06

    Hello, Scottpus,

    Thank you for reaching out to us with your concern.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: Scottpus
    Scottpus
    Participant
    April 16, 2024 at 16:18

    Sent to you

    Please contact administrator
    for this information.
    Avatar: Scottpus
    Scottpus
    Participant
    April 16, 2024 at 18:05

    I hope you got my message and can help me out

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2024 at 07:17

    Hello, Scottpus,

    Fixed. Please clear cache and check now.

    Best Regards,
    8Theme’s Team

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