After updating we still see notification – needing to update

This topic has 4 replies, 2 voices, and was last updated 1 year, 4 months ago ago by Tony Rodriguez

  • Avatar: Wep287
    Wep287
    Participant
    October 14, 2022 at 18:12

    We have updated our paid version of Xstore and added XStore Core. We updated XStore Core to the lastest version also. We still see a WordPress dashboard notification that states “XStore theme requires the following plugin: XStore Core plugin v.4.3.5. Video tutorial. This warning is visible for administrator only.”

    We have updated multiple times but the notification continues to appear.

    Any suggestions?

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 15, 2022 at 06:47

    Hello, @Wep287,

    Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in private content area of this topic on which you are facing the issue so that we’ll check and fix your issue on your site.

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:

    Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

    Regards 8Themes Team.

    Avatar: Wep287
    Wep287
    Participant
    October 15, 2022 at 17:12

    OK, credentials sent in private area.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 16, 2022 at 05:46

    Hello, @Wep287,

    Your issue has been solved please check back to your site now after removing the browser cache.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
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