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After Updating the Theme, the Woocommerce My Account page appears Blank

This topic has 3 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

  • Avatar: DavidNL
    DavidNL
    Participant
    October 28, 2018 at 16:21

    Hello,

    After updating the theme to the latest version 3.8, the Woocommerce My Account page appears blank.

    My Woocommerce version is: 3.4.3

    Any ideas?

    Thank you

    David

    #201848 Copied Theme version: 3.8 WooCommerce version: 3.4.3
    2 Answers
    Avatar: DavidNL
    DavidNL
    Participant
    October 28, 2018 at 16:35

    Hi again,

    I already tried to deactivate all the plugins but it still doesn’t work, I have checked the status of woocommerce and the following appears: legenda/woocommerce/myaccount/form-edit-address.php version 2.6.0 is out of date. The core version is 3.4.0,

    I don’t know if it has to do with the problem.

    #201849 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2018 at 08:40

    Hello,

    You can see the outdated files massage because of form-edit-address.php file in parent theme, as you may see in theme changelog – woocommerce/myaccount/ ( form-change-password.php, form-edit-address.php, my-account.php ) files were deleted https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 so you need to delete these files to solve the issue.

    Regards

    #201863 Copied
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