After updated 8.0.7 Internal Server Error

This topic has 6 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

  • Avatar: VLD
    VLD
    Participant
    September 27, 2021 at 07:59

    Good day,
    After the update 8.0.7, it gives this error (Internal Server Error) when entering the admin panel, the main page opens well, but when choosing a category or product, it gives the same error! How do I fix this?
    Thanks in advance!
    Regards,

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2021 at 08:56

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. Also, provide us with server error logs to check the issue in more detail.

    Regards

    Avatar: VLD
    VLD
    Participant
    September 27, 2021 at 09:31

    Hi,
    Sent you in private

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2021 at 13:41

    Hello,

    Provide us with FTP access only and also with link to your server error logs or screenshots of the logs. We don’t need your cPanel.

    Regards

    Avatar: VLD
    VLD
    Participant
    September 28, 2021 at 07:23

    Hi,
    We solved this problem, the problem was in the htaccess file, we loaded the standard WordPress code and everything started working.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 28, 2021 at 09:57

    Hello,

    Ok, glad to hear that you sorted it out.

    Regards

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