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After update the site don't display Fontawesome

This topic has 8 replies, 5 voices, and was last updated 8 years, 1 months ago ago by Robert Hall

jorgelalote

Participant

March 5, 2016 at 22:47

After I updated my site to the recent Royal Theme versión, the icons of my page stop working.
http://www.serpentina.mx

#116317 Copied Theme version: 2.6 WooCommerce version: 2.53

7 Answers

Jack Richardson

Support staff

March 7, 2016 at 09:17

Hello,

We can’t connect to your site via FTP getting the errors:
Error: Connection timed out
Error: Could not connect to server

Are there any restrictions on a server?

Best regards,
Jack Richardson.

#116367 Copied

jorgelalote

Participant

March 8, 2016 at 03:56

No, there is no restrictions

Please, contact administrator
for this information.

#116477 Copied

Jack Richardson

Support staff

March 8, 2016 at 12:06

Hello,

Unfortunately we can’t connect via FTP:
Error: Connection timed out
Error: Could not connect to server

Please contact your hosting provider and ask if there is any Firewall on a server that blocks our access or there are any special settings for FTP client to connect.

Thank you.
Best regards,
Jack Richardson.

#116504 Copied

thomas.eklof@gmail.com

Participant

March 10, 2016 at 09:20

I have the same issue with my site.

Please, contact administrator
for this information.

#116766 Copied

Eva Kemp

Support staff

March 10, 2016 at 12:29

Hello @thomas.eklof@gmail.com,

Some plugin is causing the issue.
Disable them one by one to find it out.

Regards,
Eva Kemp.

#116820 Copied

thomas.eklof@gmail.com

Participant

March 10, 2016 at 16:53

Thank you for your response i have resolved the issue it was the CDN plug in.

#116898 Copied

Robert Hall

Support staff

March 10, 2016 at 17:32

Hello @thomas.eklof@gmail.com,

You’re welcome!

Regards,
Robert Hall

#116901 Copied
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