AFTER UPDATE PROBLEMS WITH THEME - by cnrdesigns

This topic has 4 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: cnrdesigns
    cnrdesigns
    Participant
    March 24, 2018 at 18:28

    Hello,

    I recently updated my royal wordpress theme and have had many Issues.

    Issues:

    1) Single Product Images Display Only The Featured Image (This is for all products)
    Link= https://zocogo.com/product/blue-crab/

    2) The Cart in the top right has disappeared for all pages.
    Link= https://zocogo.com/product/blue-crab/

    3) The recommended products under a single product page is messed up.
    Link= https://zocogo.com/product/blue-crab/

    Best Regards,

    Connor

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 08:19

    Hello,

    1. Please provide FTP access in Private Content.
    2. I’ve re-saved Theme Options. Please check.
    3. Could you please provide a screenshot for better understanding?

    Regards

    Avatar: cnrdesigns
    cnrdesigns
    Participant
    March 26, 2018 at 16:18

    Hello,

    I am still having issues with the single product page images as they all go on the left side of the screen instead of having a scroll, showing one image at a time.

    Link: https://zocogo.com/product/blue-crab/

    Thanks,

    Connor

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2018 at 07:19

    Hello,

    We do not have this problem on our test site, so we need temporary FTP access to explore the problem. Please, contact your hosting provider to get FTP access to your site.

    Regards

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.