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After update nothing works. - by voamay - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

voamay

Participant

October 14, 2015 at 09:58

Hi, last night I’ve updated my website and is all over the place now.
I get a fatal error message on framework/vc.php on line 1172

Also, I cannot update the Visual Composer, so I’m assuming maybe the problem is related do it.

Thank you,
Victoria

Please, contact administrator
for this information.

#93778 Copied

8 Answers

Jack Richardson

Support staff

October 14, 2015 at 10:08

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#93787 Copied

voamay

Participant

October 19, 2015 at 09:49

Info required is in the private content box. Many thanks, Victoria.

Please, contact administrator
for this information.

#94693 Copied

Jack Richardson

Support staff

October 19, 2015 at 11:41

Hello,

I’ve updated Visual Composer plugin.
Please clear your browser cache and check the site now.

Best regards,
Jack Richardson.

#94740 Copied

voamay

Participant

October 19, 2015 at 12:15

Thank you for the fast reply! Everything seemd to work fine now, except the PORTFOLIO page where I get this error: atal error: Call to undefined function get_custom_column_class()
– wp-content/themes/legenda/framework/vc.php on line 1111

Thanks again

#94749 Copied

Jack Richardson

Support staff

October 19, 2015 at 13:57

Hello,

You used outdated Post Grid element in VC editor. I’ve re-added it. Please check Portfolio page now.

Best regards,
Jack Richardson.

#94782 Copied

voamay

Participant

October 23, 2015 at 12:55

Thank you! It works now! The only problem now is that the portfolio page won’t scroll. I can only do it when I’m logged in, when I log out it doesn’t scroll anymore and people can’t see the work…
Thanks again,
Victoria

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voamay

Participant

October 23, 2015 at 13:04

Ops, I think I’ve just fixed it!

#95788 Copied

Jack Richardson

Support staff

October 23, 2015 at 13:13

Hello,

Glad to hear it.

Have a nice day.

Best regards,
Jack Richardson.

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