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After the update, not all icons are displayed during the Safe & Secure check out. Why is this?

This topic has 4 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Juergen

Participant

September 5, 2024 at 09:54

After the latest X-Store update, not all icons are displayed during the Safe & Secure check out. Why is this?

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3 Answers

Jack Richardson

Support staff

September 5, 2024 at 13:25

Dear @Juergen,

I hope this message finds you well.

We have noticed that the recent update did not alter any features as intended. However, it appears that some images previously hosted on your server are now missing. You can view the details here: https://prnt.sc/1zRdourpPQYe.

Given that you utilize custom images for several payment methods in the Safe & Secure Checkout feature of the Sales Booster, it is essential for you to update or re-upload the correct images, as the current ones are no longer accessible on your website.

Please address this issue at your earliest convenience to ensure a seamless checkout experience for your users.

Thank you for your attention to this matter.

Best Regards,
Jack Richardson
8Theme’s Team

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Juergen

Participant

September 5, 2024 at 14:20

Thank you, just uploaded new pic and now it works.

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Rose Tyler

Support staff

September 5, 2024 at 14:48

Dear @Juergen,

You’re welcome!

Warm Regards,
The 8Theme Team

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After the update, not all icons are displayed during the Safe & Secure check out. Why is this?

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