I don’t know what happened but today, I updated to your new theme. The filters on the left no longer work, not even going to page 2 of the same category.
This topic has 6 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell
I don’t know what happened but today, I updated to your new theme. The filters on the left no longer work, not even going to page 2 of the same category.
Hello,
Thank you for reaching out to us.
Please apply patches – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/
If this does not help, please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
it doesn’t work.
I sent you the login details for the private area
Hello,
Thank you for providing the wp-admin access. However, in order to proceed further, we also require FTP access. Could you please contact your hosting provider and request the FTP credentials for us?
Best regards,
8Theme’s Team
sure
Hello, iceball,
Thank you for providing access. We have corrected the issue, and the necessary changes were made in the following file:
wp-content/themes/xstore/framework/woo.php
These changes will also be included in the next theme update.
Best regards,
8Theme Team
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