After selecting the import file in ‘Import products from a CSV file

This topic has 3 replies, 2 voices, and was last updated 4 days, 3 hours ago ago by Andrew Mitchell

  • Avatar: jmtom
    jmtom
    Participant
    June 27, 2025 at 20:07

    “After selecting the import file in ‘Import products from a CSV file’, there is no ‘Continue’ button and I cannot proceed to the next step.”

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    2 Answers
    Avatar: jmtom
    jmtom
    Participant
    June 28, 2025 at 03:25

    Issue resolved: The mbstring PHP module was missing.

    Which PHP modules are recommended for XStore installation?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 30, 2025 at 08:13

    Hello, jmtom,

    Thank you for reaching out to us.

    For optimal performance and full functionality of the XStore theme, we recommend the following PHP modules be enabled on your server:

    – mbstring
    – cURL
    – DOM
    – GD Library
    – JSON
    – libXML
    – OpenSSL
    – PDO
    – Tokenizer
    – XML
    – Zip
    – Zlib

    Ensuring these modules are active will help prevent compatibility issues and ensure a smooth installation and operation of the XStore theme.

    If you have any further questions or need assistance, please don’t hesitate to contact us.

    Best Regards,
    8Theme’s Team

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