After purchasing the SalesMax plugin, I can’t find the licenses to activate the plugin

This topic has 7 replies, 3 voices, and was last updated 4 days, 16 hours ago ago by Tony Rodriguez

  • Avatar: bolekproduction
    bolekproduction
    Participant
    December 5, 2025 at 14:31

    I just purchased SalesMax for 5 licenses, my payment went through but I can’t find the licenses anywhere. I thought I would find them in my theme template licenses. Can I ask you for advice on where to find the licenses? Thank you in advance. Best regards, Kamil.

    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 5, 2025 at 15:36

    Hi bolekproduction,

    Thank you, we have already confirmed your payment. The SalesMax section should now appear in your account: https://www.8theme.com/account/

    Best regards,
    8Theme’s Team

    Avatar: bolekproduction
    bolekproduction
    Participant
    December 5, 2025 at 15:51

    Thank you. I see it now 🙂 But instead of website 0/5, I saw 0/3. So for 3 websites.

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 5, 2025 at 20:15

    Dear bolekproduction,

    Thank you for your message. We have updated your 8theme dashboard, and everything should now be working correctly. Please see the attached screenshot for your reference. Also, don’t forget to clear your browser cache.

    Best regards,
    The 8Theme Team

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    support staff only.
    Avatar: bolekproduction
    bolekproduction
    Participant
    December 5, 2025 at 22:28

    Thank you for your great support. You are professionals 🙂

    Avatar: bolekproduction
    bolekproduction
    Participant
    December 5, 2025 at 22:28

    Thanks for the support! My topic “After purchasing the SalesMax plugin, I can’t find the licenses to activate the plugin” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 5, 2025 at 22:28

    Dear bolekproduction,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘After purchasing the SalesMax plugin, I can’t find the licenses to activate the plugin’' has been successfully resolved, and the topic is now closed for further responses

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