• 

  bolekproduction

  Participant

  December 5, 2025 at 14:31

  I just purchased SalesMax for 5 licenses, my payment went through but I can’t find the licenses anywhere. I thought I would find them in my theme template licenses. Can I ask you for advice on where to find the licenses? Thank you in advance. Best regards, Kamil.

  #461647 Copied
  6 Answers
  

  Andrew Mitchell

  Support staff

  December 5, 2025 at 15:36

  Hi bolekproduction,

  Thank you, we have already confirmed your payment. The SalesMax section should now appear in your account: https://www.8theme.com/account/

  Best regards,
  8Theme’s Team

  #461662 Copied
  

  bolekproduction

  Participant

  December 5, 2025 at 15:51

  Thank you. I see it now 🙂 But instead of website 0/5, I saw 0/3. So for 3 websites.

  Files is visible for topic creator and
  support staff only.

  #461665 Copied
  

  Andrew Mitchell

  Support staff

  December 5, 2025 at 20:15

  Dear bolekproduction,

  Thank you for your message. We have updated your 8theme dashboard, and everything should now be working correctly. Please see the attached screenshot for your reference. Also, don’t forget to clear your browser cache.

  Best regards,
  The 8Theme Team

  Files is visible for topic creator and
  support staff only.

  #461690 Copied
  

  bolekproduction

  Participant

  December 5, 2025 at 22:28

  Thank you for your great support. You are professionals 🙂

  #461694 Copied
  

  bolekproduction

  Participant

  December 5, 2025 at 22:28

  Thanks for the support! My topic “After purchasing the SalesMax plugin, I can’t find the licenses to activate the plugin” has been successfully resolved.

  #461695 Copied
  

  Tony Rodriguez

  Support staff

  December 5, 2025 at 22:28

  Dear bolekproduction,

  Thanks for being part of our WordPress & WooCommerce community!

  We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we’re shaping a better WooCommerce experience for everyone.

  Topic closed.
  The 8Theme Team

  #461696 Copied
• Viewing 7 results - 1 through 7 (of 7 total)