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After installing the theme, the demo’s homepage images and styles cannot be displayed.

This topic has 5 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by 110pal

110pal

Participant

October 12, 2025 at 19:34

I have cleared the browser and server caches, reinstalled it several times, and also switched to other child themes of yours, but the homepage still doesn’t display images and styles. What’s going on?

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#457034 Copied

4 Answers

Jack Richardson

Support staff

October 13, 2025 at 08:23

Hello @110pal,

The images are not displayed because they appear to have been removed from your server, or the content of your home page was modified to open in the default editor. You can activate the home page editor in Elementor to verify this, or provide us with temporary wp-admin access so that we can investigate the issue.

Please note that this is not a theme-related problem.

Best regards,
8Theme Team

#457055 Copied

110pal

Participant

October 13, 2025 at 08:34

I didn’t delete it. I downloaded the theme installation package, and after installing it, the homepage can’t be displayed like this. I’ll give you the access permission. Could you please help check and solve the problem? Thank you.

Please contact administrator
for this information.

#457060 Copied

Jack Richardson

Support staff

October 13, 2025 at 08:49

Hello @110pal,

We have noticed that your website currently has several additional plugins installed that are not included in our theme installation package. In such cases, some of these plugins may cause issues with Elementor content across your pages.

We recommend disabling all plugins except for the required ones (WooCommerce, XStore Core, and Elementor), then resetting your website content and importing the demo content again through the “Import Demos” section in the XStore Control Panel.

Best regards,
The 8Theme Team

#457062 Copied

110pal

Participant

October 13, 2025 at 09:08

Thanks for the support! My topic “After installing the theme, the demo’s homepage images and styles cannot be displayed.” has been successfully resolved.

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After installing the theme, the demo’s homepage images and styles cannot be displayed.

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