After importing product images are blank

This topic has 5 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Jay
    Jay
    Participant
    March 24, 2025 at 20:29

    I imported Minimal fashion 2 theme, after that when i preview the website, its not showing the product images. all the images are blank

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 25, 2025 at 08:30

    Hello, Jay,

    In your case, it appears that the issue was caused by the presence of third-party plugins. To resolve this, we have disabled the third-party plugins, removed the unsuccessfully installed demo content, and re-imported the demo content.

    If you need any further assistance, please feel free to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: Jay
    Jay
    Participant
    March 25, 2025 at 10:24

    Hi Alex,

    Thanks so much and may i know which plugin you have uninstalled.

    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 25, 2025 at 11:34

    Hello, Jay,

    We kindly ask you to navigate to the plugins section on your website, where you will notice that some plugins are currently deactivated. Initially, all the plugins present there were activated. However, we have deactivated certain plugins, which you now see as inactive.

    If needed, you are welcome to activate any of these plugins at your convenience. Please keep in mind that each additional plugin may slightly impact your website’s performance.

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 25, 2025 at 12:10

    Dear Jay,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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