After I update the theme, visual composer is not working properly.

This topic has 4 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

  • Avatar: pope
    pope
    Participant
    August 20, 2015 at 18:34

    After I update the theme, visual composer works not properly.
    Therefore, I fixed two things below.

    -woocommerce system status notified me to upgrade the WP memory limit to 64 MB from 42 MB,
    so I upgrade the memory limit.
    -I also update PHP to 5.6.12 (which is newest).

    However, visual composer is still not working.


    When I try to add text block, it becomes like that.


    When I try to modify the visual composer element that was already set up, I can’t fix anything and freezes like this.

    Please tell me the solution.

    Regards

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2015 at 19:00

    Hello,

    Some plugin is causing the issue. Please disable all 3rd-party plugins and check VC editor after that.

    Best regards,
    Jack Richardson.

    Avatar: pope
    pope
    Participant
    August 20, 2015 at 20:49

    hello. I fixed the issue by following your direction. Thank you.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2015 at 07:05

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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