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After click “place order” “register” site loading speed is very slow

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Tony Rodriguez

chutipao

Participant

November 17, 2025 at 07:54

hello

I found site loading is too slow…after click “place order” at checkout page

and click “register” at my-account page….

both click loading takes 5 min to process

but admin login is so fast , visitor login is also fast

what is problem ?

#460014 Copied

3 Answers

Jack Richardson

Support staff

November 17, 2025 at 08:26

Hello @chutipao

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance — Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Kind regards, Jack Richardson
The 8theme’s team

#460017 Copied

chutipao

Participant

November 17, 2025 at 10:43

Thanks for the support! My topic “after click “place order” “register” site loading speed is very slow” has been successfully resolved.

#460037 Copied

Tony Rodriguez

Support staff

November 17, 2025 at 10:43

Dear chutipao,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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After click “place order” “register” site loading speed is very slow

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