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After changing header template. its still showing old one. Even removed cache and all

This topic has 6 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Chandni

Chandni

Participant

May 22, 2023 at 15:10

Hi,
I have installed the Jewellery demo content. But I like the Minimal fashion 02 header. I changed to the that header.
See the screenshot. https://prnt.sc/3BxLy-qzgfGG. I can able to see here.
But not on the front side.
See this live URL:
https://abayaty.ae/
Its still the old one.
Can you please see it?

Thanks

#357412 Copied Theme version: 9.1.5 WooCommerce version: 7.7.0

5 Answers

Rose Tyler

Support staff

May 22, 2023 at 15:44

Hello Chandni,

Thank you for contacting us and for using XStore.

Please read this article – https://xstore.helpscoutdocs.com/article/139-cant-see-changes-in-the-header-on-the-home-page

Go to Theme Options > Header Builder > Multiple headers > edit custom header for the Front page.

Kind Regards,
8theme team

#357414 Copied

Chandni

Participant

May 23, 2023 at 06:34

hi,

Thanks for the reference but nothing works.

#357427 Copied

Chandni

Participant

May 23, 2023 at 06:40

Please help.. I need to sort things asap

#357428 Copied

Tony Rodriguez

Support staff

May 23, 2023 at 06:51

Hello, Chandni,

We have conducted another review of your website and noticed that the header is different on your home page and other pages. Please refer to the screenshots provided at the following links:

https://postimg.cc/p9SmXQPk and https://postimg.cc/0bCrJ18z.

If you would like the same header to appear on your home page, please navigate to XStore >> Theme Options >> Header Builder >> Multiple Templates and remove the condition from there. Screenshots of this process are provided below.

https://postimg.cc/WF3brd1z
https://postimg.cc/BjSWtd6Q

We hope this resolves your issue. If not, please provide us with your website’s WP Admin URL and credentials in the private content area of this topic so that we can further investigate and assist you.

Best regards,
8Theme’s Team

#357429 Copied

Chandni

Participant

May 23, 2023 at 11:17

it works..
Thank you

#357452 Copied
Tagged: cache, header, template, woocommerce, wordpress
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After changing header template. its still showing old one. Even removed cache and all

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