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After activating XStore Theme, Google Address Auto-Complete no longer work in Checkout

This topic has 4 replies, 2 voices, and was last updated 2 months ago ago by Luca Rossi

Safe Desires

Participant

April 22, 2024 at 00:42

Is XStore compatible with ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce?

If not, how else can I enable address auto-completion and validation?

Also, I noticed that I cannot work on the Checkout Builder:
https://safedesires.com/wp-admin/admin.php?page=elementor-app&ver=3.21.1#/site-editor/templates/checkout

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392431 Copied Theme version: 9.3.7

3 Answers

Luca Rossi

Support staff

April 22, 2024 at 04:16

Hi @Safe Desires,

Is XStore compatible with ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce?

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

For the checkout builder, please edit your Checkout page with Elementor instead: https://safedesires.com/wp-admin/post.php?post=111997&action=elementor&et_page=checkout

Thank you for your patience and cooperation. We look forward to resolving these issues promptly.

Best Regards,
8Theme’s Team

#392436 Copied

Safe Desires

Participant

May 21, 2024 at 22:22

Is there a plugin/solution that you do recommend? Address auto completion is an expected and required feature for ecommerce sites. I followed the instructions shown here to manually enable the function.

https://chatgpt.com/share/6cd9f292-1f11-4cd0-828c-0d5ef47c0e32

The only thing I could imagine in not working would be if the field is named differently in your theme but it seems to match:
billing_address_1

#396157 Copied

Luca Rossi

Support staff

May 22, 2024 at 07:53

Hi @Safe Desires,

All the field name of checkout form are generated from WooCommerce plugin. Our XStore theme doesn’t change the field names.

Should you require further code customization, our team of expert developers is ready to assist you with bespoke solutions. For a detailed estimate and to discuss your specific requirements, please submit a request for customization services through the following link: [8Theme’s Customization Services](https://www.8theme.com/account/#etheme_customization_panel).

We appreciate your understanding and are here to support you with any additional questions or needs you may have.

Kind regards,
The 8Theme Team

#396196 Copied
Tagged: checkout issue solution, efficient woocommerce themes, google address auto-complete, google auto-complete fix, woocommerce best sellers, xstore theme activation
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