After activating XStore Theme, Google Address Auto-Complete no longer work in Checkout

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by Luca Rossi

  • Avatar: Safe Desires
    Safe Desires
    Participant
    April 22, 2024 at 00:42

    Is XStore compatible with ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce?

    If not, how else can I enable address auto-completion and validation?

    Also, I noticed that I cannot work on the Checkout Builder:
    https://safedesires.com/wp-admin/admin.php?page=elementor-app&ver=3.21.1#/site-editor/templates/checkout

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    April 22, 2024 at 04:16

    Hi @Safe Desires,

    Is XStore compatible with ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce?

    We do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    For the checkout builder, please edit your Checkout page with Elementor instead: https://safedesires.com/wp-admin/post.php?post=111997&action=elementor&et_page=checkout

    Thank you for your patience and cooperation. We look forward to resolving these issues promptly.

    Best Regards,
    8Theme’s Team

    Avatar: Safe Desires
    Safe Desires
    Participant
    May 21, 2024 at 22:22

    Is there a plugin/solution that you do recommend? Address auto completion is an expected and required feature for ecommerce sites. I followed the instructions shown here to manually enable the function.

    https://chatgpt.com/share/6cd9f292-1f11-4cd0-828c-0d5ef47c0e32

    The only thing I could imagine in not working would be if the field is named differently in your theme but it seems to match:
    billing_address_1

    Avatar: Justin
    Luca Rossi
    Support staff
    May 22, 2024 at 07:53

    Hi @Safe Desires,

    All the field name of checkout form are generated from WooCommerce plugin. Our XStore theme doesn’t change the field names.

    Should you require further code customization, our team of expert developers is ready to assist you with bespoke solutions. For a detailed estimate and to discuss your specific requirements, please submit a request for customization services through the following link: [8Theme’s Customization Services](https://www.8theme.com/account/#etheme_customization_panel).

    We appreciate your understanding and are here to support you with any additional questions or needs you may have.

    Kind regards,
    The 8Theme Team

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