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Adjusting pages with Elementor is not working

This topic has 6 replies, 2 voices, and was last updated 1 weeks ago ago by Alex Carter

  • Avatar: Jacomijn
    Jacomijn
    Participant
    June 11, 2025 at 07:31

    Good morning,

    Yesterday I had problems with adjusting pages with Elementor or XStore Builder. After changing the PHP and something with the FTP it was working for a while. But unfortunately yesterday afternoon I had the same problems: When I want to adjust pages with Elementor, it gets stuck. Video is too big for attachment; see download-link in private content area.

    Could you please help?

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    support staff only.
    #446842 Copied
    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 11, 2025 at 08:19

    Hello,

    We are currently unable to log in using the credentials you previously provided. Could you please provide updated access details that are working?

    Best regards,
    8Theme Team

    #446850 Copied
    Avatar: Jacomijn
    Jacomijn
    Participant
    June 11, 2025 at 08:26

    See private content area, thanks!

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    support staff only.
    #446851 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 11, 2025 at 08:30

    Hello,

    We appreciate your prompt response.

    Please contact your hosting provider and ask to fix these memorry errors – https://prnt.sc/YBnvFxoCBpd3

    Warm Regards,
    The 8Theme Team

    #446853 Copied
    Avatar: Jacomijn
    Jacomijn
    Participant
    June 11, 2025 at 08:31

    Thanks!

    #446854 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 11, 2025 at 08:59

    Hello,

    You’re welcome!

    Warm Regards,
    The 8Theme Team

    #446860 Copied
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