Address fields not working with shipping method

This topic has 29 replies, 5 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: victorgunawan
    victorgunawan
    Participant
    April 11, 2016 at 08:56

    Hello, I have updated Royal theme to v2.6

    After that, my shipping plugin is not working in checkout page

    Here is the link http://curious-coffee.com/?page_id=6

    Before being updated, the town or city field is in select field. So, it can be chosen, not inputted with text.

    Please help me fix this, so the plugin can work well.

    I put the credentials in private content

    Thank You

    28 Answers
    Avatar: victorgunawan
    victorgunawan
    Participant
    April 11, 2016 at 08:58

    Sorry, this is the ftp credentials

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    April 11, 2016 at 10:20

    Hello,

    You can check this plugin with default WordPress theme and you’ll see that the Town/City is an input field also. You should contact Woocommerce support concerning your query as this is their configuration.

    Regards,
    Robert Hall

    Avatar: victorgunawan
    victorgunawan
    Participant
    April 11, 2016 at 12:19

    Okay, there is an error with the single product page

    Please take a look
    http://curious-coffee.com/?product=nicaragua-javanica-el-lemoncillo

    It shows
    Warning: array_key_exists() expects parameter 2 to be array, boolean given in /home/urin4162/public_html/wp-content/plugins/woocommerce-jne-full/includes/asuransi/asuransi.php on line 55

    Warning: array_key_exists() expects parameter 2 to be array, boolean given in /home/urin4162/public_html/wp-content/plugins/woocommerce-jne-full/includes/asuransi/asuransi.php on line 56

    FTP credentials in the private content
    Please help me fix this

    Thank You

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 12:54

    Hello,

    The problem is related to the plugin “woocommerce-jne-full”.
    Disable it and check single product page then.

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    April 11, 2016 at 15:47

    Hello,

    Yes, it works with disabling woocommerce jne full plugin. But I need to use the plugin in order to calculate the shipping cost in my country.

    Do you have any idea how to make it works fine?

    Thank You

    Avatar: Eva
    Eva Kemp
    Participant
    April 11, 2016 at 16:03

    Hello,

    Sorry, but we don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    April 13, 2016 at 04:40

    Okay, I’ve contacted the plugin creator, and solved it.

    Thank you for your help.

    How to make font size in billing address, and shipping address fields at checkout page bigger?

    Thanks

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2016 at 07:55
    Avatar: victorgunawan
    victorgunawan
    Participant
    April 15, 2016 at 06:28

    Sorry for the late reply

    How to increase both text inside the fields and the title?

    For new customer, in checkout page there is a text for returning customer.
    It shows “Returning customer? Click here to login”

    How to make the “Click here to login” bolder, and bigger?

    And how to make the billing address text in my account page bigger?
    here is the link for my account
    http://curious-coffee.com/?page_id=7

    Thank You

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 09:14

    Hello,

    Please use this css code:

    form .form-row label {
     font-size: 18px !important;
    }
    form .form-row input.input-text {
     font-size: 18px;
     height: 50px;
    }
    .before-checkout-form .showlogin {
        font-weight: bold;
        font-size: 16px;
    }
    address {
     font-size: 15px;
    }

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    April 15, 2016 at 16:43

    Thanks!

    How to change the color of social share button inside main menu into white?

    And, how to change the “update cart” button color into black? now, the color is grey

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 17:14

    Hello,

    Please add this code in Global Custom CSS:

    .header-vertical-enable .page-wrapper .header-type-vertical .menu-social-icons i {
      color: #FFF !important;
    }
    .btn.gray, .btn.gray:hover {
       background: black;
    }

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    April 17, 2016 at 13:32

    Thankyou!

    How to show the social media share button in mobile page?

    In checkout page last name, and zip code are required fields? How to make these fields not required?
    Here is the link
    http://curious-coffee.com/?page_id=6

    Thank You

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:11

    Hello,

    Please refer to Woocommerce article:
    https://docs.woothemes.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/#example-make-phone-number-not-required .

    To show social icons add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .header-custom-block {
        display: block !important;
    }
    .header-vertical-enable .page-wrapper .header-type-vertical .menu-social-icons i {
        color: black !important;
    }

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    April 21, 2016 at 05:03

    It works, Thanks!

    Do you have any idea how to speed up my website load time?

    Thank You

    Avatar: stan
    Stan Russell
    Participant
    April 21, 2016 at 07:42
    Avatar: victorgunawan
    victorgunawan
    Participant
    May 27, 2016 at 16:45

    Thanks for the advices

    1. How to make the header not shown in home page only?

    This is the url

    http://curious-coffee.com/

    2. In the home page I am using master slider. Do you know how to set the margin of the slider? I would like to remove the gaps between left menu bar and slider.

    Thank You

    Avatar: Eva
    Eva Kemp
    Participant
    May 27, 2016 at 17:09

    Hello,

    1. Edit your home page in the dashboard > Pages and disable “Show Page Heading” option on the right side in Page Layout box.

    2. Edit row with master slider and select Stretch Row option:
    http://storage6.static.itmages.com/i/16/0527/h_1464365356_4197944_ec4ecfe637.jpeg

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    May 30, 2016 at 02:54

    Thank you for helping,

    1. Now there is a gap between slider and bottom page. How to remove this gap?
    2. How to set the alignment of slider? The current slider only displays 3/4 of its full image. I want to make the slider shows full image.

    Thank you

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 30, 2016 at 09:15

    Hello,

    1. I’ve added margin-bottom 0px in the row settings:
    http://storage4.static.itmages.com/i/16/0530/h_1464596117_6340741_3e076c2845.jpeg
    Please check.

    2. Try to use this code in Custom CSS for desktop:

    .master-slider-parent {
       width: 1000px;
    }

    Best regards,
    Jack Richardson.

    Avatar: victorgunawan
    victorgunawan
    Participant
    May 31, 2016 at 15:39

    I tried to change the left margin in the row setting, and it works.

    But, in the mobile browser, the displays look very different.

    Do you know how to set the row setting margin using css?

    Thank you

    Avatar: Eva
    Eva Kemp
    Participant
    May 31, 2016 at 17:05

    Hello,

    Please specify for which element you want to add left margin.

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    June 3, 2016 at 05:39

    I want to set left margin and padding for this one

    https://www.dropbox.com/s/60gjf4l40zvaap3/Rowsetting.png?dl=0

    But, I want to make this setting only applied in dekstop. Not in mobile.

    How to make this happen?

    Thank You

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 3, 2016 at 07:31

    Hello @victorgunawan,

    In this case try to add this code in Custom CSS for desktop.

    .vc_custom_1464707460567 {
        padding-left: 60px;
    }
    

    Regards,
    Robert Hall

    Avatar: victorgunawan
    victorgunawan
    Participant
    June 15, 2016 at 08:10

    Thanks!

    I have updated the Royal theme into the newest one
    But the problem comes up when I want to change setting in Theme Options
    I cannot access Theme Options menu in dashboard
    And, the display in menu bar looks very different with the version before.
    I tried to remove the cookies, but nothing happened.

    Can You help me?
    I provide the credentials in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2016 at 10:34

    Hello,

    As I see Theme Options menu is working fine:
    http://storage3.static.itmages.com/i/16/0615/h_1465983213_4190904_c2b7fb8bcd.jpeg

    Please clarify how we can replicate the issue.

    Regards,
    Eva Kemp.

    Avatar: victorgunawan
    victorgunawan
    Participant
    June 15, 2016 at 10:37

    Okay, now its already working fine.

    Thank You so much!

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2016 at 10:47

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Address fields not working with shipping method’' has been successfully resolved, and the topic is now closed for further responses

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