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Adding XStore products via WPBakery breaks links

This topic has 8 replies, 2 voices, and was last updated 2 weeks ago ago by Jack Richardson

martijntje

Participant

November 18, 2025 at 10:24

Hi,

When I add products to a page (via WpBakery > XStore > Products) it breaks the links on the page (like the sidebar links). How to fix that?

Please, contact administrator
for this information.

#460163 Copied

7 Answers

Jack Richardson

Support staff

November 18, 2025 at 13:39

Hello @martijntje,

We have reviewed several possible causes of the issue and found that certain filters in custom product design appear to be modifying the WPBakery Heading widgets. To investigate this matter in detail, could you please provide us with temporary FTP access to your website in the private content section?

Best regards,
Jack Richardson
The 8Theme Team

#460180 Copied

martijntje

Participant

November 18, 2025 at 14:09

See attached.

Please contact administrator
for this information.

#460181 Copied

Jack Richardson

Support staff

November 18, 2025 at 14:22

Hello @martijntje

Please, check private content.

Kind regards, Jack Richardson
The 8theme’s team

Please contact administrator
for this information.

#460182 Copied

martijntje

Participant

November 18, 2025 at 14:24

Please use port 12036 – SFTP

#460184 Copied

Jack Richardson

Support staff

November 18, 2025 at 16:51

Hello @martijntje,

Could you please check it now? We have identified a global solution that previously prevented the subsequent heading from displaying correctly when the custom product design was shown on the page.

Best regards,
Jack Richardson
The 8Theme Team

#460190 Copied

martijntje

Participant

November 18, 2025 at 18:07

Yes – the links work now. Only the line-height of the menu is different from the other pages:

Please contact administrator
for this information.

#460198 Copied

Jack Richardson

Support staff

November 18, 2025 at 20:51

Hello @martijntje

We fixed the mentioned issues, please, check now.

KInd regards, Jack Richardson
The 8theme’s team

#460206 Copied
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