This topic has 8 replies, 2 voices, and was last updated 2 years ago ago by Olga Barlow
I have replicated the problem in this screen record here:
You can see me trying to add to cart the translated product, however, after selecting product variations and clicking add to cart, I get redirected to default language of the product and product is not added to cart.
Do you have any recommendations?
Could you, please, go to Appearance > Themes > enable Storefront theme and test the same. Do you have the mentioned issue with the default theme?
I have tried to replicate it on Storefront theme and the problem disappeared, meaning there has to be a problem with Xstore theme.
I have also tried to remove all additional php code I have added on Xstore’s functions.php file to test maybe the problem could be with it, but the problem remained too.
Provide us with FTP access to your site to check the issue in more detail.
Here it is. Please do not edit anything.
If you need, I can make a duplicate of the website.
Keep this option enabled https://prnt.sc/26rbmye Check the add to cart now.
Well now the translated products are not opening at all:
I have tested your site and did not face any error on the single product https://recordit.co/CFRgIDkhpQ
Do you get any errors in the server error logs once you get the blank product page? Did you test the product from another browser or PC?
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