Hello I would like to add a demo page from another theme. I viewed several of the “pages” from the main xstore demo. How do I add a specific page that i viewed? thank you
This topic has 19 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Alex Carter
Hello I would like to add a demo page from another theme. I viewed several of the “pages” from the main xstore demo. How do I add a specific page that i viewed? thank you
Hello,
Thank you for reaching out to us.
We would like to remind you that our XStudio feature offers a wide range of pre-designed sections that can be easily imported into your website. You can learn more about this functionality here:
https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/
If you would like to obtain a full-page demo content, we can save the demo pages as templates and send them to you for import.
Kindly provide us with a list of the pages whose files you would like to import.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Thank you I will look at the documentation.
Hello,
We appreciate your prompt response.
We have added a screenshot to the private content area, which shows that there are mixed content errors present on the site. Therefore, we kindly recommend that you contact your hosting provider for further assistance in resolving this issue.
If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
I contacted the host and they fixed mixed content. I am able to edit pages with Elementor but not the products. I get a 500 error. they suggested a plugin issue. I have only installed your theme. not sure what could cause this.
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
Never mind. for some reason, i am now able to edit the individual products!
Hello,
We appreciate your prompt response.
Right now product description can be edited, for example – https://prnt.sc/_FCZFq8hHQ82
To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.
Warm Regards,
The 8Theme Team
oops! i just saw your response. THANK YOU!!!! your support is AWESOME!!
Hello,
Thank you very much for your kind words! We truly appreciate your feedback and are always happy to assist you. If you have any further questions or need any additional help, please don’t hesitate to reach out.
Best Regards,
8Theme’s Team
You are welcome. sorry for the bother but I do have another issue. here is the product while editing in elementor. https://tinyurl.com/2xzaz3bb however when i look at live version, it has many formatting issues. see image https://tinyurl.com/2cpocwux
thank you.
Hello,
Thank you for reaching out and providing the details.
It seems that the issue may be related to cached data in your browser. We kindly recommend clearing your browser cache and then checking the live version of the page again. This often resolves formatting discrepancies between the Elementor editor and the front-end display.
If the issue persists after clearing the cache, please let us know and we’ll be happy to investigate further.
Best regards,
8Theme’s Team
I thought that may be the issue. I cleared cache and tried again with the same result. I also tried on a different browser with the same result.
please disregard. seems it is my desktop. i went on a laptop and all is good. once again thanks for the quick response!!
Hello,
Thank you for your message.
We’re glad to hear that everything is working well on your laptop. Should you encounter any further issues or have any questions, please don’t hesitate to reach out. We’re always happy to help.
Best Regards,
8Theme’s Team
I have a question about the header when scrolling up on the page. I would prefer just to disable that header. however, I cant find where to edit just in case i need for future use. thanks
Hello,
Thank you for reaching out to us.
XStore Builders > Header Builder with Elementor > edit template > settings of container – https://prnt.sc/RyZS-JEFlv4G
Warm Regards,
The 8Theme Team
Thank you! couldn’t figure out the dark background with the leaves but i was able to disable it. THANK YOU!!
Hello,
Thank you for your message!
If you need any further assistance or have additional questions, please don’t hesitate to reach out — we’re always happy to help.
Best Regards,
8Theme’s Team
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