ADDING MULIPLE IMAGES TO PRODUCT BREAKS THE DISPLAY

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Jack Richardson

  • Avatar: Ola
    Ola
    Participant
    September 15, 2026 at 16:29

    Hello sadly i have been trying to add more images to my website products but each time i do on single product view the images dont showing well they are layerd on each other .. i have tried afew css updates to try correct but in vain. Plus when sharing links they dont post with the product image.

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    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 15, 2026 at 20:24

    Hello @Ola,

    Unfortunately, the wp-admin credentials you provided are incorrect for logging into your dashboard (please see the attached screenshot for details). Additionally, you did not include the password for FTP access, so we were unable to test the connection.

    It appears that the issue may be caused by customizations in your child theme or the installation of certain plugins that have affected your image gallery.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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    support staff only.
    Avatar: Ola
    Ola
    Participant
    September 15, 2026 at 21:45

    My appologies i have shared correct credentials

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    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2026 at 06:27

    Hello @Ola,

    Could you please verify the credentials on your end first? We are currently unable to log in with the wp-admin access you provided, as it requires additional verification. The message states: “VERIFICATION REQUIRED: Additional verification is required for login. If there is a valid account for the provided login credentials, please check the email address associated with it for a verification link to continue logging in.”

    Additionally, the FTP connection details are incorrect. Please check the private content.

    We appreciate your respect for our support time, so kindly provide the correct credentials next time.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Please contact administrator
    for this information.
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    support staff only.
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