Added https, now problems/issues with loading page

This topic has 7 replies, 4 voices, and was last updated 10 years, 1 months ago ago by Jack Richardson

  • Avatar: Mobilplaneten
    Mobilplaneten
    Participant
    November 6, 2015 at 16:10

    Hi,

    we have added https to the whole website, now we have issues sometimes the page doesn’t load as it doesn’t exist, sometimes the page loads as text only, and sometimes the page loads with text and images in a long scroll down page.

    A programmer I know says he gets some warning about security but can’t locate exactly where it is.

    Anything you are aware of, if so can it be fixed? or do I have to change theme?

    Hope this is something that can be fixed.

    Appreciate all the great support you’ve always given me.

    Thanks

    6 Answers
    Avatar: stan
    Stan Russell
    Participant
    November 6, 2015 at 16:50

    Hello Mobilplaneten,

    please temporary switch to default WordPress theme and check – will these problems appear when default WP theme is active? After that please let us know results.

    Regards,
    Stan Russell.

    Avatar: Mobilplaneten
    Mobilplaneten
    Participant
    November 6, 2015 at 22:22

    Hi Stan,

    thanks. We have tried this and other purchase themes, and works well without problem, only problem with the Legenda theme :/

    Thanks and best regards,
    Aldrin

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:29

    Hello,

    Please show a screenshot of the issue.
    I checked your site with https and all content was loaded.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Mobilplaneten
    Mobilplaneten
    Participant
    November 14, 2015 at 23:07

    Hi Eva,
    the problem seems to have been solved by adding premium DNS to server, hope that was it 🙂

    Now I’m trying to resolve some loading speed issues:

    according to gtmetrix.com the shop page uses html or css to resize images.

    I’ve tried to put the shop images to a fixed size without hard crop (also tried hard crop without success), and then regenerated images. But still the shop page uses html or css to resize images instead of using the regenerated images.

    I have also tried following code as found in forum (used height 208 as it’s the size the shop resizes most images to):
    .product-content-image img {
    height: 208px;
    }

    But also no success.

    How can I make the theme use the regenerated images?

    Thanks

    Avatar: Mobilplaneten
    Mobilplaneten
    Participant
    November 14, 2015 at 23:13

    Solved the image issue by changing the size in Theme Product Page Layout and disabling ‘Image Cropping’ 🙂

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2015 at 11:08

    Hello,

    We’are glad that you’ve found a solution.
    Have a nice day!

    Best regards,
    Jack Richardson.

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