ADDED demo website import but cant able to show properly in my site please help me

This topic has 6 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by PRTKSHAH2002@GMAIL.COM

  • Avatar: PRTKSHAH2002@GMAIL.COM
    PRTKSHAH2002@GMAIL.COM
    Participant
    August 16, 2025 at 19:08

    Hello sir

    recently i buy the xstore to devlop store but i cant able to load pages after import demo store in my site please help me throughout these urgently.
    picture of home pages and other pages such as contact about us all picture not loaded.
    help me for these sir urgently

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    support staff only.
    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    August 16, 2025 at 21:35

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable all 3rd-party plugins and then import the demo content.
    We kindly ask you to deactivate all plugins and, during the import process, activate only those that are absolutely necessary.

    Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version via XStore > Import demos.

    Should the issue persist, please do not hesitate to contact us again and provide temporary WP-Admin access. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

    Warm Regards,
    The 8Theme Team

    Avatar: PRTKSHAH2002@GMAIL.COM
    PRTKSHAH2002@GMAIL.COM
    Participant
    August 17, 2025 at 05:24

    Respected sir

    please do needful its my request sir,i cant able to delete also content i tried sir to delete content also sir but process can’t get done after waiting for long time also ,doesn’t get delete please help me and solve my problem as soon as possible. below i am providing my wordpress id and password. Please help me. sir please organize the plugins and help us to do add only plugins which is needful, deactivate others.

    Please contact administrator
    for this information.
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    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    August 17, 2025 at 11:09

    Hello,

    We appreciate your prompt response.

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
    We’ve edited your message and moved the temporary wp-admin access into the Private Content area.

    We have removed the old demo content and imported the new one.
    Kindly clear your browser cache and check the updates.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: PRTKSHAH2002@GMAIL.COM
    PRTKSHAH2002@GMAIL.COM
    Participant
    August 17, 2025 at 12:11

    Thank you sir for the quickly solving my problem.
    Very grateful to buy a theme from you.
    i checked in the other browser not it works fine,in future if i face same or other problem i will do connect you again.
    Thankyou

    Avatar: PRTKSHAH2002@GMAIL.COM
    PRTKSHAH2002@GMAIL.COM
    Participant
    August 18, 2025 at 06:11

    Thanks for the support! My topic “ADDED demo website import but cant able to show properly in my site please help me” has been successfully resolved.

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