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Add to Cart/Remove from Cart on Variable Products does not work

This topic has 16 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

sociality

Participant

August 28, 2017 at 13:43

Hello!

This is my case.

When I add a variable product to the cart, the pop up message does not show up although the ajax function is enabled. The page loads but the cart seems to be empty. The user should refresh the page one more time in order to see the product in the cart. The same goes when the user removes the product from the cart. The product is being removed after the second refresh.

You can check it out here https://dantemen.com/shop/bottoms/cloverleaf-pants-grey/

The simple products work as expected.

Thank you!

Please, contact administrator
for this information.

#170950 Copied Theme version: 1.9 WooCommerce version: 3.1.1

15 Answers

sociality

Participant

August 28, 2017 at 13:58

Hello again,

I updated from 1.8 to 1.9 version of the theme.

It seems that the add to cart works. The problem persists though for the remove from cart function.

Check how the cart works and you will notice all of those.

The activity of the add to cart is also weird for the out of stock items. check for example here: https://dantemen.com/shop/bottoms/benjamin-pants/

Thank you again.

#170951 Copied

Rose Tyler

Support staff

August 28, 2017 at 15:01

Hello,

The wp-admin credentials are incorrect.
Please check them.

Regards

#170953 Copied

sociality

Participant

August 28, 2017 at 19:40

Check it out now.

Thanks.

Please, contact administrator
for this information.

#170968 Copied

Rose Tyler

Support staff

August 29, 2017 at 12:58

Hello,

I’ve sent files to your email. Please replace files classico/style.css and classico/js/etheme.min.js.

Regards

#171009 Copied

sociality

Participant

August 29, 2017 at 13:10

Hello,

I saw the email, I need access to google drive in order to download the files because the files are not attached.

Thank you.

#171013 Copied

Rose Tyler

Support staff

August 29, 2017 at 13:27

Please provide FTP access in Private Content.

Regards

#171014 Copied

sociality

Participant

August 29, 2017 at 13:35

Done.

Let me know when you are done!

Thank you!

Please, contact administrator
for this information.

#171016 Copied

Rose Tyler

Support staff

August 29, 2017 at 13:51

Hello,

Unfortunately, can’t connect to your FTP.
Please try to download files now.

Regards

#171019 Copied

sociality

Participant

August 29, 2017 at 21:05

Hello,

I implement the changes but with no effect.

Still, when I remove a product from the cart, it needs a second refresh to work.

I am giving you the correct sftp access so that you can check it out!

Thank you.

Please, contact administrator
for this information.

#171037 Copied

sociality

Participant

August 29, 2017 at 21:06

Notice that the password is without the “amp;” in the end. It just get added by itself.

#171038 Copied

sociality

Participant

August 29, 2017 at 21:10

It seems that the password does not get pasted properly.

You should check it out.

Please, contact administrator
for this information.

#171039 Copied

sociality

Participant

August 29, 2017 at 21:11

Again the same, the wrong password is being pasted.

Please tell me how can I send you the password.

Thank you.

#171040 Copied

Rose Tyler

Support staff

August 30, 2017 at 09:26

Hello,

As I see the problem with out of stock product was solved https://dantemen.com/shop/bottoms/benjamin-pants/ after upload new files.

Still, when I remove a product from the cart, it needs a second refresh to work.

– it is not a bug, the removing from cart is related to woocommerce functionality, not to our theme. You may activate Storefront theme – official WC theme and see the same situation.

Regards

#171086 Copied

sociality

Participant

August 30, 2017 at 10:27

Ok,

Thank you for the support.

#171109 Copied

Rose Tyler

Support staff

August 30, 2017 at 10:33

You’re welcome!

Regards

#171111 Copied
Tagged: add to cart, best selling themes, remove from cart, variable products, woocommerce themes
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