• 

  Astara

  Participant

  September 21, 2015 at 13:12

  Hi,

  Our website is enara.com.au

  In the ‘customize’ section of wordpress, the loading and tick animation for the add to cart, the quick view and the mobile menu work flawlessly, however when in the normal browser, whether phone or pc, those do not work.

  Please help,
  Appreciate you assistance.

  Please, contact administrator
  for this information.

  #88299 Copied Theme version: royal
  7 Answers
  

  Robert Hall

  Participant

  September 21, 2015 at 14:06

  Hello,

  Please provide us with wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #88319 Copied
  

  Astara

  Participant

  September 22, 2015 at 23:53

  Hi Robert,

  Here you go…

  Thanks for your assistance.

  Please, contact administrator
  for this information.

  #88707 Copied
  

  Jack Richardson

  Support staff

  September 23, 2015 at 07:29

  Hello,

  Please provide us with FTP credentials too.

  Thank you.

  Best regards,
  Jack Richardson.

  #88734 Copied
  

  Astara

  Participant

  September 23, 2015 at 09:14

  Here you go.

  Thanks!

  Please, contact administrator
  for this information.

  #88762 Copied
  

  Jack Richardson

  Support staff

  September 23, 2015 at 15:23

  Hello,

  I’ve just cleared cache folder in wp-content directory and all features are working now.
  Please clear browser cache and check.

  Best regards,
  Jack Richardson.

  #88848 Copied
  

  Astara

  Participant

  September 23, 2015 at 23:39

  Hi Jack
  Thanks for your help!

  Will recommend eight theme to friends and colleagues!

  Nirvan.

  #88943 Copied
  

  Jack Richardson

  Support staff

  September 24, 2015 at 08:17

  Hello,

  Thank you for your feedback.

  Have a nice day.

  Best regards,
  Jack Richardson.

  #88983 Copied
• Viewing 8 results - 1 through 8 (of 8 total)