Add to Cart, Quick View and Mobile Menu not working

This topic has 8 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Jack Richardson

  • Avatar: Astara
    Astara
    Participant
    September 21, 2015 at 13:12

    Hi,

    Our website is enara.com.au

    In the ‘customize’ section of wordpress, the loading and tick animation for the add to cart, the quick view and the mobile menu work flawlessly, however when in the normal browser, whether phone or pc, those do not work.

    Please help,
    Appreciate you assistance.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    September 21, 2015 at 14:06

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Astara
    Astara
    Participant
    September 22, 2015 at 23:53

    Hi Robert,

    Here you go…

    Thanks for your assistance.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 07:29

    Hello,

    Please provide us with FTP credentials too.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Astara
    Astara
    Participant
    September 23, 2015 at 09:14

    Here you go.

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 15:23

    Hello,

    I’ve just cleared cache folder in wp-content directory and all features are working now.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Astara
    Astara
    Participant
    September 23, 2015 at 23:39

    Hi Jack
    Thanks for your help!

    Will recommend eight theme to friends and colleagues!

    Nirvan.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 08:17

    Hello,

    Thank you for your feedback.

    Have a nice day.

    Best regards,
    Jack Richardson.

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