Add To Cart Popup Not Working after new update.

This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Alex Carter

  • Avatar: Zeal Evince
    Zeal Evince
    Participant
    July 2, 2025 at 13:13

    Hi,

    After the new update the “add to cart” pop-up is not working. I have already enabled “Product Added Notification” to Popup. But on live site when we click on Add To Cart Button the website loads and a banner is displayed.

    Please note that Add To Cart popup is important for less load on website and better UI.

    Please check login details in private content Area.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 2, 2025 at 14:13

    Hello,

    Thank you for reaching out to us.

    We would like to bring to your attention what we are currently seeing on your website: https://prnt.sc/7QjGTT2L6XDy

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    Warm Regards,
    The 8Theme Team

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