Add to Cart checkbox is enabled for OOS products on Wishlist and Compare pages

This topic has 8 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 8, 2025 at 15:00

    Add to Cart checkbox is enabled for OOS products on Wishlist and Compare pages

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 8, 2025 at 16:25

    Hello @Abhijeet Kumar
    Could you please, provide us the correct URL of your web-site as it seems to not working now ?
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 8, 2025 at 16:47

    You can try now team. The site is up and running now. Admin had to reboot it

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2025 at 15:28

    Dear @Abhijeet Kumar,

    We hope this message finds you well.

    We would like to bring to your attention that your website currently appears as shown in the following screenshot: https://prnt.sc/ksnlxMSwGHE3. It seems there may have been a reset or modification to your website’s database.

    To ensure we can provide effective support, we kindly request that you review and configure your website to ensure the content is displayed correctly. Once this has been addressed, please submit your response so that we can proceed with investigating and resolving any remaining issues.

    We greatly appreciate your cooperation and understanding in this matter.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 10, 2025 at 16:06

    Can you please try now?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 13, 2025 at 12:33

    Dear @Abhijeet Kumar,

    We hope this message finds you well.

    We have reviewed the question you raised and would like to provide some clarification. The checkbox in question is necessary if the customer needs to remove a product, as shown in the following example: https://prnt.sc/pa6iuoa598xm.

    Without this checkbox for out-of-stock products, customers would not have the ability to remove such items from the comparison table.

    We hope this explanation addresses your concern. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 14, 2025 at 11:48

    closing the topi based on provided explanation

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 14, 2025 at 11:49

    Dear Abhijeet Kumar,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Add to Cart checkbox is enabled for OOS products on Wishlist and Compare pages’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.