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Add to cart button is not working - by Ismael

This topic has 4 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Ismael

  • Avatar: Ismael
    Ismael
    Participant
    May 21, 2020 at 09:50

    Hi,

    I posted a comment on themeforest and was advised to post my issue on forum.

    I followed the instruction and check my WordPress if the Catalog mode is enabled or disabled. My settings on Catalog mode is disabled however, add to cart button is not working both desktop version and mobile.

    #238205 Copied Theme version: XStore Child Version: 1.0 WooCommerce version: Version 4.1.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 21, 2020 at 09:57

    Hello,

    Your products are out of stock http://prntscr.com/skxr8f
    Please, read the WooCommerce docs to get more information about product types and its creation https://docs.woocommerce.com/document/managing-products/ and change the status of the products to “In stock”.

    Regards

    #238206 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2020 at 09:57

    Hello,

    First of all, thank you for using our theme and for contacting us.
    I can see demo products on your site, but it is just examples of variable products, so you need to edit them and add variations – http://prntscr.com/skxsj6 http://prntscr.com/skxsp0 Or create own products – https://docs.woocommerce.com/document/managing-products/
    Watch this video also – https://youtu.be/LgzC4iK-j6A

    Regards

    #238207 Copied
    Avatar: Ismael
    Ismael
    Participant
    May 21, 2020 at 10:05

    Thanks for the reply. I will try this out first then if this solve the issue, I will close the ticket. Thanks for the help.

    #238208 Copied
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The issue related to '‘Add to cart button is not working’' has been successfully resolved, and the topic is now closed for further responses

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