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Add to cart button disappeared - by creativethailand

This topic has 16 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

creativethailand

Participant

December 24, 2015 at 03:34

All the theme options show that add to cart is on. But for some reason, add to cart button is not there. Not sure what happened. Please advice.

Please, contact administrator
for this information.

#105658 Copied

15 Answers

Jack Richardson

Support staff

December 24, 2015 at 09:17

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#105676 Copied

creativethailand

Participant

December 28, 2015 at 01:58

Hi

Updated as directed but now the site is completely gone. Please see the link.

Please help.

Please, contact administrator
for this information.

#105902 Copied

Eva Kemp

Support staff

December 28, 2015 at 11:33

Hello,

Please provide us with FTP credentials.

Regards,
Eva Kemp.

#105975 Copied

creativethailand

Participant

January 2, 2016 at 07:49

Hi thank you for your help but this FTP contains alot of other information so I am not allowed to give access to anyone. I will upload the site onto another host so you can have ftp access then.

but in the meantime, I have put the site onto my localhost and was able to update the theme no problem – I think the problem is the host has old features. Anyways, the add to cart button is still not there so I think there might be somehting in the custom css that is perhaps making the button disappeared. Please checkout the codes in the legenda child style sheet below.

Please let me know if this helps to determine why my add to cart button disappeared. Thank you so much!

love the theme.

Please, contact administrator
for this information.

#106419 Copied

Jack Richardson

Support staff

January 4, 2016 at 11:53

Hello,

Please take our apologies but without FTP details we can’t investigate why your site is showing “Forbidden” error message. Check if there are no restrictions on server side or in the .htaccess file. Also you can create FTP account for us with directly access to the tcppoint.com/contrologic folder.

Best regards,
Jack Richardson.

#106536 Copied

creativethailand

Participant

January 12, 2016 at 08:29

Hello,

I have bought a new host space and tried updating to latest theme but it didnt work. Anyhow, have provided FPT access in the link below with the link to the latest content.

Please, contact administrator
for this information.

#107575 Copied

Eva Kemp

Support staff

January 12, 2016 at 09:31

Hello,

I’ve updated the theme for you.
Please check your site now.

Regards,
Eva Kemp.

#107590 Copied

creativethailand

Participant

January 12, 2016 at 09:47

Hi

Thank you so much Eva. Can you please help me put Add to cart button back as well?

Best regards,

Sarah

#107596 Copied

Eva Kemp

Support staff

January 12, 2016 at 10:06

Hello,

“Add to Cart” button isn’t shown because you didn’t set price for products:
http://storage6.static.itmages.com/i/16/0112/h_1452589484_9119592_3064995173.png
Add price and check.

Regards,
Eva Kemp.

#107602 Copied

creativethailand

Participant

January 13, 2016 at 02:23

Thank you so much! Problem is We do not want the price to show. But we want add to cart button and they can order but without the price. So it is like an order where sales can follow up with their email. How to hide the price and the word free?

Also, it seems that once the theme was updated there’s a problem with it loading on the mobile as opposed to the old theme on the mobile. See links below:

Please, contact administrator
for this information.

#107734 Copied

Jack Richardson

Support staff

January 13, 2016 at 11:33

Hello,

Please set prices to show “Add to cart” button. Then we’ll give you the code to hide prices.

I don’t see any issues with new site on mobile:
http://storage7.static.itmages.com/i/16/0113/h_1452681168_6283710_c169859f80.png

Please describe the problems and show us screenshots.

Best regards,
Jack Richardson.

#107790 Copied

creativethailand

Participant

January 13, 2016 at 14:21

perfect! I think the internet was slow. Anyways have changed the prices. Can I have the code please?

Best regards,

Sarah

#107815 Copied
Eva Kemp

Support staff

January 13, 2016 at 16:04
Hello,

Please add this code in custom.css:
```
.slide-item .product .price, .products-grid .product .price, .quick-view-popup .product-info .price, .single-product-page .product-info .price {
    display: none;
}
```
Regards,
Eva Kemp.
#107855 Copied
creativethailand

Participant

January 20, 2016 at 05:11

Thank you so much!

One more thing. How to translate static block into another language for multi language website?

#108828 Copied

Jack Richardson

Support staff

January 20, 2016 at 14:11

Hello,

Go to WPML > Translation Options > Custom posts > set translate for Static Blocks. Then you will be able to create translation for static blocks in WP Dashboard > Static Blocks

Best regards,
Jack Richardson.

#108908 Copied
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