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Add to cart button causes infinity to buffer for a long time

This topic has 6 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

zapmaze

Participant

May 16, 2018 at 13:59

Hi there,

My customers are getting frustrated with the add to cart button taking ages to load as they are experiencing lag in the infinity symbol when they add a product to the cart.

Is there a way to remove this animation when they add the item to the cart? I’ve tried this myself and when I add an item to the cart sometimes it takes a while but the product is still added even while the infinity symbol is loading.

I’d line to remove the loading symbol if possible.

Thank you,
Cindy

Please, contact administrator
for this information.

#193107 Copied

5 Answers

Rose Tyler

Support staff

May 16, 2018 at 15:24

Hello,

Have you tried to disable all 3rd party plugins? Firstly, you need to be sure that the problem is not caused by one of the additional plugins.
Also, check if you have this js error in console http://prntscr.com/jin97v with default WC theme – Storefront.

Regards

#193116 Copied

zapmaze

Participant

May 18, 2018 at 01:31

I’m not getting the js error in console. I’ve also disabled all plugins that aren’t necessary

The issue isn’t that the infinity symbol is stagnant but for most of my customers who work in the day care industry have slow internet. So i’d like to disable the ifinity symbol when someone clicks on “Add to cart” so that it doesn’t lag to them.

I have quite a fast internet connection and the infinity symbol only stays on a few seconds but most my customers don’t have that which is why I’m trying to cater to them as they buy in bulk.

Thanks,
Cindy

#193201 Copied
Rose Tyler

Support staff

May 18, 2018 at 07:58
Hello,

You can disable “AJAX add to cart for simple products” in Theme Options > E-commerce > Single Product Page
or add this code in Theme Options > Styling > Custom css:

.global-adding-to-cart .et-loader, .content-product.adding-to-cart .et-loader { opacity: 0; }

Regards
#193209 Copied
kaks2000uptrend

Participant

August 22, 2023 at 09:19

Xstore>WooCommerce (Shop)>Cart/Checkout Layout>Show Images(Disabled)

Please recheck this.
In the previous one, after I submitted it, I changed the option above,

I updated it to the previous one now. Please, check it now.

But I Need to show customers when they redirect to the checkout page of my website the product images related they add to the cart.

#365217 Copied

Rose Tyler

Support staff

August 22, 2023 at 10:42

Hello, @kaks2000uptrend,

Thank you for contacting us and for using XStore.

Please submit a new separate topic for your question – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Describe the problem and the desired result in more detail. Provide temporary wp-admin access to your site, so we can check settings there.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

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