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Add to card and buy now button is not visible

This topic has 44 replies, 3 voices, and was last updated 9 months ago ago by Tony Rodriguez

Rose Tyler

Support staff

August 13, 2023 at 08:44

Hello, Gulsher Ali,

Could you provide a video example or describe the request in more detail?

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#364394 Copied

Gulsher Ali

Participant

August 14, 2023 at 11:41

Hello,
I enabled Fake sale popup but it is not working.

#364482 Copied

Rose Tyler

Support staff

August 14, 2023 at 12:09

Hello, Gulsher Ali,

Have you cleared all cache?
Please provide temporary wp-admin access, so we can take a closer look at your setting.

Kind Regards,
8theme team

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Gulsher Ali

Participant

August 14, 2023 at 12:39

Please activate the fake sale popup and if you have any blog or document then please send me.

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Rose Tyler

Support staff

August 14, 2023 at 12:51

Hello, Gulsher Ali,

We appreciate your prompt response.

https://xstore.helpscoutdocs.com/article/133-fake-sale-popup

In order to troubleshoot the issue you are experiencing, we suggest that you try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

If it is not the fault of plugins, please provide FTP access, we will check the problem more deeply.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

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Gulsher Ali

Participant

August 14, 2023 at 18:34

I installed notificationx plugin then that plugin is working perfectly. I don’t know why xstore theme sale notification feature is now working.
I don’t want to use many plugins. I deactivated all cache plugins. All the plugins which was recommend by xstore theme is only installed.
Please tell me the solution through which i activate sale notification popup feature of xstore theme.

2. https://thelittlefarm.co.in/products/gobhi-gajjar-shalgum-pickle
Please visit this website gallery images and sticky and other content is scrollable. Can we have same feature in store theme. If yes then tell me how to do.

3. Does xstore theme has gift wrapping at checkout page.

Thank you

#364541 Copied

Rose Tyler

Support staff

August 15, 2023 at 05:40

Hello, Gulsher Ali,

Thank you for your response.

Please submit separate topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ In this case, we are waiting for FTP access, to be able to check the problem more deeply.

2/ In this case, one of the columns should have more content, so there is a space for scrolling in another; Please check a screenshot in the Private Content area with an example (we do not save these changes on your site, but you can simply repeat it by the screenshot).

3/ Please describe your request in more detail.

Thank you for your cooperation and we look forward to hearing from you.

Kind Regards,
8theme team

Please contact administrator
for this information.

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Gulsher Ali

Participant

August 15, 2023 at 13:18

FTP access should i send you credentials of cpanel. If yes then tell me i will send you.

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Rose Tyler

Support staff

August 15, 2023 at 13:34

Hello, Gulsher Ali,

We need FTP access, please.

Kind Regards,
8theme team

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Gulsher Ali

Participant

August 15, 2023 at 15:13

Please fix the problem

Please contact administrator
for this information.

#364621 Copied

Rose Tyler

Support staff

August 15, 2023 at 15:15

Hello, Gulsher Ali,

We can’t connect. Please try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.

Kind Regards,
8theme team

#364624 Copied

Rose Tyler

Support staff

August 15, 2023 at 15:54

Hello, Gulsher Ali,

1/ We have activated Fake sale popup → https://prnt.sc/2KF8jD7KBgNc
2/ We deactivated the custom Footer template (built with a 3rd-party plugin) → https://prnt.sc/eqcQ6uQQNk-_
3/ Result → https://prnt.sc/BJEvO5YHc2oT (fake sale popup is shown, the back-top button is shown as well).

Please note that we didn’t recommend you ElementsKit plugin https://prnt.sc/ele9S6BtaMqM

Kind Regards,
8theme team

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Gulsher Ali

Participant

August 15, 2023 at 18:15

Thank you so much

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Tony Rodriguez

Support staff

August 16, 2023 at 05:42

Hello, @Gulsher Ali,

Thank you for contacting us and for using our theme and support services. We appreciate your feedback and are glad to know that you are satisfied with our product and services.

We kindly request you to consider leaving a 5-star rating for our theme and customer and technical support by visiting http://themeforest.net/downloads. Your feedback and positive review would not only help us improve our product but also encourage us to provide better support in the future. It means a lot to us and we are grateful for your support.

If you have any further queries or concerns, please feel free to contact us anytime. We are always here to assist you.

Thank you again for choosing our product and services.

This topic is now closed!

Best regards,
8Theme’s Team.

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Tagged: add to cart, buy now, seo friendly, templates, visible, woocommerce, wordpress
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Add to card and buy now button is not visible

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