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  Chris0483

  Participant

  September 30, 2025 at 09:30

  Hello

  After test our website because there is no order from 09/09 I see the add to cart button on product page is not work correctly. Currently, when we clic on add to cart, there is no action, its load permently.
  I enable debug mode but not found issue who could block this action.

  Possible to helps us to fix this issue please ?
  Best regards
  Chris

  Please, contact administrator
  for this information.

  #456229 Copied
  3 Answers
  

  Luca Rossi

  Support staff

  September 30, 2025 at 11:25

  Hi @Chris0483,

  Could you please confirm if this issue is occurring with specific products only?

  We have tested several products on our side, and they appear to be functioning correctly.

  Best regards,
  8Theme Team

  #456247 Copied
  

  Chris0483

  Participant

  September 30, 2025 at 14:56

  Hello

  I don’t understan, now it’s works fine…
  But we haven’t again order today… and I see no issue, do you see an issue in the order process please ?

  Best regards

  Chirs

  #456276 Copied
  

  Luca Rossi

  Support staff

  October 1, 2025 at 07:53

  Dear @Chris0483,

  We have noticed that you are using a cache plugin.

  Could you kindly disable it and monitor the site for a few days to check whether the issue reoccurs?

  Best regards,
  8Theme Team

  #456297 Copied
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