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Add to basket button Does not add the items without refreshing the page

This topic has 2 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

Freelancer

Participant

May 20, 2021 at 12:21

https://streamable.com/3hglwg
You will see in this video that when I click add to the basket button, the basket counter is zero items, the user needs to refresh the page to see that the item has been added.
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#288324 Copied Theme version: 2.6

1 Answer

Rose Tyler

Support staff

May 20, 2021 at 13:14

Hello,

As I can see, it works when “Snapchat Pixel for WooCommerce” plugin is disabled, in browser console there is js error when that plugin is activated – https://i.gyazo.com/cb5c79f37381037b3db302f543bdafe3.png , so you need to disable the plugin or contact the support of it.

Regards

#288331 Copied
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Add to basket button Does not add the items without refreshing the page

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