Add product image problem - by davor23 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

  • Avatar: davor23
    davor23
    Participant
    December 17, 2020 at 12:58

    Hi,

    When im adding new product or editing one plublished, when i click Add product image i see “blank picture” without links, etc. in the right pane. Image: https://ibb.co/gV6QS1J ; if i add new one with drag and drop and choose it nothing happens on product in right pane. I medi library (menu Media – Library i cant see this “blank image”). Today we update wp to 5.6 and xstore to latest version .

    I also see some of the images goes in older folders on file system (example: 2016/7 all images from today and from 10.12.2020 – we upload images daily – other days are in right folders).

    What to do? Hosting?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 17, 2020 at 14:05

    Hello,

    Update XStore Core plugin to 3.2.2.1 version – https://xstore.helpscoutdocs.com/article/37-plugins-update Clear cache and check how it works then. Let us know the result.

    Regards

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