Add new post not working - by Gurvinder kaur

This topic has 4 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

  • Avatar: Gurvinder kaur
    Gurvinder kaur
    Participant
    November 21, 2018 at 19:23

    I have updated wp bakery plugin but after that add new post, new product, new page not working and all pages is blank.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 22, 2018 at 09:11

    Hello,

    We have checked your site and don’t see problem with posts. Have you sorted out or still have a problem? Do you have problem on frontend or backend? If your problem is related to backend can you, please, provide me temporary Dashboard and FTP access to your site?

    Regards

    Avatar: Gurvinder kaur
    Gurvinder kaur
    Participant
    November 22, 2018 at 17:55

    I give details in private content area

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 23, 2018 at 15:11

    Hello,

    From your description, it is server resource shortage or server settings.
    If your server is using mod_security or FastCGI handler for PHP you need to contact with your hosting provider and ask to increase the maximum body length value.
    I have added code in your .htaccess file to implement this but it would be better if the provider changes it in the server settings.

    <IfModule mod_substitute.c>
    SubstituteMaxLineLength 10M
    </IfModule>

    Regards

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