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Activation error - by 20comunicacion - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: 20comunicacion
    20comunicacion
    Participant
    October 24, 2018 at 09:59

    Hello. I’m trying to activate theme in development site, and I get this error:

    API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 version.

    The function file_get_contents works fine, I’ve already test. What more can I do? Thanks.

    #201586 Copied
    4 Answers
    Avatar: 20comunicacion
    20comunicacion
    Participant
    October 24, 2018 at 10:03

    Also I have enabled OpenSSL/1.0.2p version. Thanks.

    #201588 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2018 at 10:05

    Hello,

    Please provide your purchase code, site URL and temporary wp-admin access.

    Regards

    #201589 Copied
    Avatar: 20comunicacion
    20comunicacion
    Participant
    October 24, 2018 at 10:09

    Yes. Is as private content. Thanks.

    Please, contact administrator
    for this information.
    #201590 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2018 at 14:20

    Please contact your hosting provider and make sure that abilities availability from your hosting:
    1. http/https outgoing connects
    2. 136.243.62.35 availability from your source IP address.

    Regards

    #201615 Copied
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