• 

  mega

  Participant

  October 31, 2025 at 17:03

  Dear support team,

  I am having trouble activating the XStore Core plugin. After attempting to activate the plugin, it does not start and displays an error, making it impossible to use XStore features. I followed the official instructions—the theme is registered, and the plugin was downloaded via XStore > Plugins Installer—but the activation fails.

  Could you please assist me in resolving this issue?

  Thank you in advance!

  #458426 Copied
  4 Answers
  

  Alex Carter

  Support staff

  October 31, 2025 at 17:10

  Hello,

  Thank you for reaching out to us.

  The Kirki Customizer Framework plugin is currently activated on your website and it may conflict with our XStore Core plugin. To ensure seamless functionality and performance, we kindly recommend that you disable the Kirki plugin.

  Please be informed that the XStore Core plugin already encompasses the Kirki framework within its own codebase. To avoid any potential issues, it is advisable to deactivate the Kirki plugin while utilizing XStore.

  Warm Regards,
  The 8Theme Team

  #458428 Copied
  

  mega

  Participant

  October 31, 2025 at 18:08

  i try but same problem show

  #458436 Copied
  

  mega

  Participant

  October 31, 2025 at 19:32

  Thanks for the support! My topic “activating the XStore Core plugin not activated” has been successfully resolved.

  #458439 Copied
  

  Tony Rodriguez

  Support staff

  October 31, 2025 at 19:32

  Dear mega,

  Thanks for being part of the WordPress & WooCommerce community!

  We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

  💬 Share your quick feedback here (takes less than a minute)

  Together, we’re shaping a better WooCommerce experience for everyone.

  Topic closed.
  The 8Theme Team

  #458440 Copied
• Viewing 5 results - 1 through 5 (of 5 total)